LI Dongmei, YANG Qian, SUN Shuimei, HE Ling, WU Dirong, LIU Mingji, CHEN Pingping, WANG Libin, WANG Zhongyuan, ZHANG Hong, ZHU Zhu, BAI Xue, SHENG Changcheng, ZHANG Jiaxing, LU Lei, WANG Xue, CHEN Qi
Objective To investigate the current status and awareness of pharmaceutical services in hospitals in Guizhou province and to provide a reference for exploring and carrying out pharmaceutical service fees. Methods The questionnaire was designed by the “wjx.cn” website.Three kinds of questionnaires were designed for pharmacists,doctors,nurses,and patients as the research objects,with corresponding differences in some questions,and promoted on WeChat,Dingxiangyuan,and other network platforms. Results A total of 655 questionnaires were collected,and 639 valid questionnaires were recovered,with an effective recovery rate of 97.56%.324 pharmacists(50.70%),82 doctors and nurses(12.83%),233 patients(36.46%) were surveyed.The average approval score of these three groups of respondents on pharmaceutical service fees was 4.67,4.23,and 4.22,respectively(full score:5). Conclusions Overall,pharmacists' professional services have received support from medical staff and patients.However,patients' pharmaceutical service projects currently focus on dispensing services.The recognition of pharmacists' work and the public's awareness of pharmaceutical services can be improved by enhancing the professional ability of pharmacists,strengthening publicity and guidance,and exploring "Internet + pharmaceutical services",etc.,to promote the sustainable development of pharmaceutical services.